• Suggestions
  • Products

1. What We Collect

Personal Information: Name, email, phone, billing/shipping addresses, payment details (securely processed)

Order Details: Purchase history, jewelry preferences, size requirements, budget range, delivery instructions

Custom Design Information: Body measurements, gemstone preferences, metal choices, inspiration photos, design sketches, timeline needs

2. How We Use Your Information

Order Processing: Fulfill purchases, arrange shipping, send tracking info, handle order.

Custom Design Services: Create personalized jewelry, schedule consultations, provide design updates, get approvals.

Customer Support: Answer questions, resolve issues, provide care instructions.

Website Improvement: Analyze user behavior, optimize shopping experience, fix technical issues.

Marketing Communications: Send newsletters, special offers, new collection alerts (only with your consent).

3. Information Sharing

We only share with trusted partners:

Payment Processors: Gpay,PayPal, bank gateways or others plactform for secure transaction processing

Shipping Partners: Utilized exclusively for order fulfillment, delivery, and tracking purposes.

Manufacturing Partners: Certified jewelers and craftsmen for custom design creation (design details only)

Service Providers: Email platforms, website hosting, analytics tools, customer support systems

Legal Compliance: Government authorities only when required by law or to prevent fraud

4. Data Security

Your data is protected with multiple layers of security:

SSL Encryption: SSL encryption to ensure secure data transmission over the internet.

Access Controls: Restricted access controls to limit data handling to authorized personnel only.

Infrastructure Security: Firewall and intrusion detection systems to prevent unauthorized access.

5. Cookies and Tracking

To ensure a smooth and personalized browsing experience, we use a variety of cookies and similar tracking technologies. These small data files are stored on your device via your browser and help us enhance your interaction with our platform. Rest assured, we do not store or share any personal information for external use through cookies.

We use different types of cookies to enhance your experience:

Essential Cookies: Enable core functionality such as user logins, and site security.

Analytics Cookies: Help us understand visitor behavior through tools like Google Analytics—tracking page performance, site usage, and user navigation patterns.

6. Data Retention

Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy

Legal Requirements: Some data may be retained longer to comply with legal obligations, resolve disputes, and enforce agreements

Secure Deletion: When we no longer need your information, we securely delete or anonymize it according to industry standards

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use constitutes acceptance of the updated Privacy Policy.

Contact Information

For questions about this Privacy Policy or your data, please contact us:

Email: [email protected]

Phone: +91 75758 44413

Data Protection Officer: [email protected]

This Privacy Policy was last updated on [Date]. Please check this page periodically for updates.