By accessing or using the Cherish Diams website, placing an order, or engaging with any of our services, you (“Customer”) agree to comply with and be bound by these Terms and Conditions (the “Terms”). These Terms constitute a legal agreement between you and Cherish (“we,” “us,” or “our”).

We may revise these Terms at any time by updating this page. Your continued use of our website or services after any changes indicates your acceptance of the new Terms. If you do not agree with any part of these Terms, please discontinue use immediately.

In these Terms, the following definitions apply:

• “Lab-Grown Diamonds” – Diamonds created in a controlled laboratory environment using CVD or HPHT processes.
• “Products” – All lab-grown diamonds, jewelry, and related items offered by Cherish.
• “Services” – All consultation, customization, and after-sales support provided by Cherish.
• “Certificate” – Official grading report issued by a recognized gemological institute.
• “Custom Order” – Products manufactured to specific customer requirements.

Product Specifications: Each lab-grown diamond is produced using proprietary CVD technology and includes:

• IGI or equivalent certification
• Discrete laser inscription for identification
• Responsibly sourced and conflict-free
• Expert craftsmanship and superior finish

Custom Creation: Tailor cut, clarity, color, and carat weight to your exact preferences. Custom orders require:

• 30% deposit upon confirmation
• 1–2 weeks production lead time
• Final quality inspection before shipment

Authenticity Guarantee: All products are genuine lab-grown diamonds crafted in our certified facilities.

Order Process:

1. Select and customize your product
2. Confirm order and submit payment
3. Production or preparation
4. Quality inspection and certification
5. Secure packaging and shipment

Payment Methods: We accept major bank transfers and financing options. Full payment is required prior to shipment unless otherwise agreed.

Prices are based on current market rates for diamonds and precious metals and may change without notice. The price at the time of order confirmation or deposit will apply. Any variance in final weight or finish will be reconciled at billing.

Our commitment is to deliver diamonds of exceptional brilliance and purity. Each piece undergoes rigorous quality checks and inspections to ensure it meets our exacting standards before dispatch.

Proprietary Processes: Our growth techniques and facility operations are protected by trade secret and patent laws.

Trademarks & Copyright: “Cherish,” our logo, and website content are the exclusive property of Cherish. Unauthorized use is strictly prohibited.

Customer Restrictions: Customers may not reverse-engineer, reproduce, or replicate our proprietary methods or content.

Data Collection & Use: We collect personal information to process orders, provide support, and improve your experience.

Security Measures: Industry-standard safeguards protect your information. We comply with applicable data privacy laws.

Third-Party Disclosure: We do not sell personal data. Information is shared only as necessary for order fulfillment or as required by law.

Maximum Liability: Our liability is limited to the purchase price of the affected product.

Excluded Damages: We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, emotional distress, or market fluctuations.

Force Majeure: Delays due to events beyond our control are not our responsibility.

We strive for prompt, amicable resolutions. Please contact us directly to address any concerns or disputes before pursuing formal actions.

As direct diamond manufacturers selling at wholesale prices, all sales are final. We do not offer returns, exchanges, or buybacks on any products.

To ensure confidence in your purchase, we encourage you to review every specification and consult our experts before placing an order.

Right to Terminate: We may suspend or terminate services for violation of these Terms or other policies.

Surviving Terms: Obligations related to confidentiality, intellectual property, and liability will remain in effect after termination.